Job Position: Call Center Agent
Location: Lagos
Responsibilities include;
- Handle all incoming calls from Clients. Assist clients as best as you can with the aim of resolving every enquiry and complaints,
- Ensure proper and accurate documentation of all enquiries, requests and complaints and resolutions.
- Authorize Care Providers to deliver specific care according to the established pre-authorization guidelines.
Requirements
- Registered Nurse (RN) preferably male
- Additional Post-RN qualifications will be an advantage
- Minimum of 2 years work experience.
Apply Before: 22nd February, 2011
How to apply
Qualified and interested candidates should send their Curriculum Vitae as an attachment to: jobs@ihrnsnigeria.com
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