MTN Nigeria Latest Job Vacancy: Revenue Assurance Analyst Customer Lifecycle Management (CLM)

Department: Finance
Location: Lagos
Job Title: Revenue Assurance Analyst Customer Life-cycle Management (CLM)

MTN Nigeria is part of the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt.

Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever.

MTN Nigeria is a top Telecom Service Provider in Nigeria, and part of MTN Group with operations in numerous African countries. We are recruiting to fill MTN Job Vacancies in the following positions:

Job Conditions:  
•    Normal MTNN working conditions.
•    May be required to work extra hours
 
Job Description:
1.    Review and evaluate the Campaign Concept Document (CCD)
2.    Identify data integrity issues on data used in campaigns
3.    Implement best practice revenue leakage identification strategies
4.    Conduct best practice in Customer Lifecycle Management Billing Assurance
5.    Ensure all Campaign revenue disputes are resolved
6.    Develop controls on RA Application required for CLM Assurance
7.    Conduct periodic reconciliation of campaign datasets between network switch and bill  systems in line with MTNN specifications
8.    Ensure proper data management and server housekeeping
9.    Participate in weekly cross functional CLM meeting
10.    Perform follow up of previous campaigns to ensure reversion to required state
11.    Perform ROI review as and when necessary (or required)
12.    Provide relevant feedback on user requirements, and change control to the telecom analytics team.
13.    Monitor NWG and IS compliance to all deadlines and reporting requirements
14.    Advise Telecom analytics manager on past/current/future automation projects
15.    Guide and advise external auditors on data and systems complexities
16.    Ensure data requests for external audit are met
 
Required Skills:
•    4 years work experience which includes:
•    3 years experience in data analysis
•    Object oriented development experience, java and/or Python
•    Experience with technical activities with heavy reliance on data analysis skills, such as data conversions, systems integration, or data warehousing
•    Experience with programming and scripting in a UNIX environment, including database experience
•    Fundamental SQL programming skill
•    Experience in implementing/operating operational and business support software (OSS / BSS)
•    Data storage and management techniques
•    Revenue assurance experience, including data reconciliation, usage analysis, Inter-carrier analysis, etc
 
Qualification:
1.    First degree in computer science, statistics, accounting and/or a related numerate field.
2.    Certification in any OSS/BSS e.g. SQL, Python, Unix, Oracle,ACL. Certified Information Systems Auditor (CISA) and/or Associate Chartered Accountant (ACA) will be an added advantage.
 
Application Deadline
4th April, 2011

How To Apply
Interested and qualified candidates should apply via the link below:

CLICK LINK TO APPLY NOW