LOCATION: LAGOS
JOB PURPOSE
Accountable for a portfolio of Clients, integrating and coordinating all Standard Bank products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client.
JOB RESPONSIBILITIES:
Provides a relationship based offering to the clients of Private Client Services, which meets customer expectations by providing pro-active and highly personalised financial solutions on wealth and lending.
Develops a customer marketing plan, per customer
The RM is accountable for developing an integrated customer marketing plan, which deals Wealth Creation, Wealth Preservation, Wealth enhancement and Lifestyle enhancement:
This is achieved through an in-depth analysis of the clients balance sheet. The RM requires an in-depth knowledge of financial engineering to identify opportunities and potential products/ solutions provided by the Capital (lending) Group and the Wealth Group.
- Plays a co-ordinating role between the Lending, Wealth and Transactional area as well as all other specialist service and product providers. Together with the Senior Co-ordinator/ Unit Head, co-ordinates with the Lending, Wealth and Transactional Groups (Product Houses):
- Client revenue budgets
- Credit appetite
- Capital allocation
- Product pricing
- Displays an in-depth understanding of the client, competitors, industry and therefore an understanding of the client's banking requirements
- Develops deep rooted relationships with the Wealth Group, Structured Lending Group, Banking Group, and all the Product Houses
Proactively promote a relationship based offering through a primary point of contact, which meets client expectations by providing personalised financial solutions in line with the Value Proposition. Plan and execute focused client entertainment
Execute the customer plan:
The RM must have exceptional Relationship Selling skills to persuade customers to adopt the proposed Capital and Wealth Plan. These skills are build over a long period (5-10 years) and are based on deep knowledge of products and experience (knowledge power), successful track record as trusted advisor (referent power), and social skill. The RM needs to be of exceptional intellect, be socially adept, and be able to contextualise events in the Political, Economic, Social, Technological, Legal end Environmental arena.
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http://careers.peopleclick.com/careerscp/client_standardbank/external/en_US/registration.do
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